From Nairobi same-day to nationwide delivery — here's everything about how we get your order to you.
Fast, reliable delivery across all 47 counties of Kenya. We know your time matters — here's exactly what to expect.
Enter your order code or courier tracking ID to see the latest shipping status saved from the admin dashboard.
| Option | Coverage | Timeframe | Cost |
|---|---|---|---|
| Same-Day Express | Nairobi (order before 2PM) | Same day | KES 350 |
| Next-Day Standard | Greater Nairobi area | 1 business day | FREE over KES 2K |
| County Delivery | Major towns (Mombasa, Kisumu, Nakuru…) | 2–3 business days | KES 200–450 |
| Rural Delivery | Remote areas | 3–5 business days | KES 300–600 |
| Store Pickup | Nairobi CBD store | Next business day | FREE |
All orders over KES 2,000 qualify for free standard delivery to Nairobi and selected county towns. Free shipping is applied automatically at checkout — no coupon needed.
We deliver to all areas within Nairobi including: CBD, Westlands, Karen, Langata, Embakasi, Kasarani, Ruaka, Kikuyu, Ongata Rongai, Machakos Town (same-day), Thika Town, and more. If you're unsure whether we deliver to your area, enter your location at checkout for an instant quote.
Kenya's addressing system is landmark-based, so a descriptive delivery note helps enormously. Examples of good instructions:
If you miss your delivery, our rider will attempt once more the following business day. After 2 failed attempts, the item returns to our warehouse. You can reschedule delivery or collect from our store free of charge within 7 days, after which a KES 150/day storage fee applies.